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The turnaround time for a video project varies depending on the ease of accessing media to use. For easier project with proper, quality images on your website or social media, you can expect a turnaround time of 1-2 days. Harder projects, such as if we have to wait for you, or another to send images, may take 4-6 days or longer. We always strive to meet deadlines and will provide you with a detailed timeline during our initial consultation.

We begin each project with a thorough discovery phase, where we gather information about your brand, target audience, and design preferences based on your website and/or social media. We may also ask you questions on our initial call.

We believe in a collaborative design process and welcome your input. After presenting the initial video, we offer a round of revision based on your feedback. You can provide detailed comments and suggestions, and we'll make the necessary adjustments to ensure the video ad meets your expectations. Our goal is to create a final product that you are completely satisfied with, and we will work closely with you to achieve that.

Upon completion of your project, you will receive a mp4 video file that is compatible with your mobile devices, social media accounts and website.

Yes, we offer ongoing support and maintenance services to ensure your design remains effective and up-to-date. Whether you need minor adjustments, additional design assets, or advice on implementing the design across different platforms, we're here to help. Our goal is to provide long-term value and support for your brand, ensuring that your visual identity continues to evolve and stay relevant.